Shipping Policies
Shipping Policy
Thank you for shopping with us at charm-her.store! We are committed to delivering your luxury gifts in a timely manner while providing a premium shopping experience. Please read our shipping policy below for more details about our process and what you can expect.
Processing Time
All orders are processed within 1-2 business days, excluding weekends and holidays. You will receive a confirmation email once your order has been processed, and a tracking number once your items have shipped.
Shipping Rates & Delivery Times
Shipping is free for all orders placed through Charm-Her.store. We aim to process and ship all orders promptly. Orders are typically processed within 1-2 business days.
Delivery is expected within 3-5 business days from the date your order is shipped, depending on your location. Please note that delivery times are estimates, and we are not responsible for delays caused by external factors such as weather, carrier delays, or customs.
Multiple Suppliers
Please note that each item on our store has its own supplier, which means shipping times and costs may vary depending on the product and supplier. In some cases, you may receive multiple shipments for one order if you purchase products from different suppliers.
While we work hard to ensure the quickest delivery times possible, some items may take a little longer due to their origin or specialized handling requirements. Rest assured, we will provide tracking information for each item as it ships out from its respective supplier.
International Shipping
We currently offer international shipping to select countries. The shipping rates and delivery times for international orders will vary by location and will be displayed at checkout.
Order Tracking
Once your order has shipped, you will receive an email containing a tracking number so you can monitor the status of your shipment. Please allow up to 24 hours for tracking information to update.
Shipping Delays
While we strive to ensure timely delivery, there may be occasional delays due to circumstances beyond our control, such as weather conditions or customs processing for international orders. If you experience any significant delays, please don’t hesitate to reach out to our customer support team, and we’ll do our best to assist you.
Damaged or Missing Items
If your order arrives damaged or is missing an item, please contact us within 7 days of receiving your package. We will work with you to resolve the issue promptly.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please feel free to contact us at inquiries@charm-her.store. Our customer support team is always happy to help!